At DNV Aigency, we take your privacy seriously. This Privacy Policy explains how we collect, use, share, and protect your personal information in compliance with GDPR and other applicable privacy laws.

Data Controller

Company Name: DNV Aigency

Email: contact@dnv-aigency.com

Website: www.dnv-aigency.com

Data We Collect

We collect different types of data to provide and improve our services:

Personal Information

Full name
Email address
Phone number (optional)
Company name and website
Messages and inquiries

Technical Data

IP address and geolocation
Browser type and version
Device type and operating system
Country and timezone
Pages visited and time spent

Analytics Data (with consent)

User behavior and interaction patterns
Clicks, scrolls, and form interactions
Session duration and frequency
Conversion and goal completions

How We Use Your Data

✓Respond to your inquiries and provide services
✓Provide, maintain, and improve our website
✓Improve user experience and website functionality
✓Analyze website usage and performance
✓Send relevant marketing communications (with consent)
✓Comply with legal obligations and protect our rights

Legal Basis for Processing

Under GDPR, we process your data based on:

Consent

For analytics and marketing cookies

Contract Performance

To provide services you requested

Legitimate Interests

To improve our services and website

Legal Obligation

To comply with applicable laws

Data Sharing

We share your data only with trusted service providers:

• Analytics Providers: Google Analytics, Microsoft Clarity
• Hosting Services: Vercel (hosting and infrastructure)
• Email Services: Resend (transactional emails)
• Marketing Platforms: Meta, LinkedIn (with your consent)

Data Retention

We retain your data only as long as necessary:

• Contact form data: 3 years or until you request deletion
• Analytics data: 26 months (Google Analytics default)
• Marketing data: Until you withdraw consent
• Legal records: 7 years for accounting purposes

Your Rights Under GDPR

You have the following rights regarding your personal data:

Right to Access

Request a copy of your personal data

Right to Rectification

Request correction of inaccurate data

Right to Erasure

Request deletion of your data

Right to Restriction

Request limitation of processing

Right to Data Portability

Receive your data in a structured format

Right to Object

Object to processing for direct marketing

To exercise your rights, please contact us at contact@dnv-aigency.com

Data Security

We implement appropriate technical and organizational measures to protect your data:

• SSL/TLS encryption for data in transit
• Restricted access to personal data
• Regular security monitoring and updates
• Periodic security audits and assessments

International Data Transfers

Some of our service providers are located outside the European Economic Area (EEA). We ensure appropriate safeguards are in place.

We use Standard Contractual Clauses approved by the European Commission to protect your data.

Children's Privacy

Our services are not directed to individuals under 16. We do not knowingly collect data from children.

Contact Us About Privacy

If you have questions about this Privacy Policy or want to exercise your rights, please contact us.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new policy on this page.

Supervisory Authority

You have the right to lodge a complaint with your local data protection authority if you believe we have not complied with applicable data protection laws.

In France: Commission Nationale de l'Informatique et des Libertés (CNIL)